- How do I purchase products on the Soccer GHU LLC website?
On our website, you can browse product categories, select items you are interested in, click the “Add to Cart” button, and then complete the checkout process. You will need to provide a shipping address and payment information to complete your order.
- What payment methods can I use on this website?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, etc. All payment information is processed securely.
- Can I change or cancel my order after confirmation?
Once your order is confirmed, you can contact us within 24 hours via our customer service email (sarairamos@soccerghu.com) to request changes or cancellations. Please note that once the order has been shipped, we cannot make changes or cancellations.
- What is your shipping policy?
We offer several shipping options, including standard shipping and expedited shipping. Specific shipping costs and estimated delivery times will be displayed at checkout. Standard shipping typically takes 3-7 business days.
- How can I track my order? Once your order has shipped, you will receive a confirmation email with tracking information in your registered email address. You can use this information to track your package on the courier company’s official website.
- What should I do if there is a problem with the goods I receive?
If the goods you receive are damaged, missing, or incorrect, you should contact us within 48 hours of receiving the goods via email (sarairamos@soccerghu.com), providing your order number and a detailed description of the problem. We will assist you in resolving the issue.
- What is your return policy?
If you are not satisfied with your purchase, you can apply for a return within 30 days of receiving the goods, according to our return policy. The goods must be unused and in their original packaging. Please visit our Refund and Returns Policy for more information.
- How do I contact customer service?
You can contact our customer service team through:
Email: sarairamos@soccerghu.com
- Do you offer international shipping?
We currently only offer shipping within the United States.
- How can I protect my personal information? We value your privacy and take multiple security measures to protect your personal information. All online transactions are encrypted using SSL to ensure the security of your payment information. For more information about your privacy policy, please see our privacy policy.